Chargemaster operates the POLAR charging network, which has two different elements – POLAR Plus and POLAR Instant.
POLAR Plus is a subscription service, where customers pay monthly for access. Included in this cost is free use of around 80% of the POLAR network devices. However, some charge points will accrue a cost, which is charged by the kWh.
POLAR Instant is a pay-as-you-go service which makes Chargemaster’s points available to those who don’t subscribe to POLAR Plus. Customers will need to download a smartphone app, create an account, and load a minimum of £20 credit to get started.
Thereafter, they can use POLAR charge points on an ad hoc basis and pay per charge, with an admin fee charged on top of the pence per kWh tariff on connection.
How much does the POLAR network cost?
Membership cost: £7.85 per month – first three months free.
Cost per charge: 10.8p/kWh where applicable
Most points free to use with membership.
Pay-as-you-go price where applicable: £1 per hour – for 13A 3kW units
£1.50 per hour for Type 2 units – 3.6kW, 7kW, 11kW, 22kW
£6 per 30 minutes for rapid units
All points have an admin fee of £1.20.
How to use the the POLAR Network
Access to the POLAR network is made via either an RFID card for POLAR Plus members, or a smartphone app for POLAR Instant customers.
Finding POLAR points on Zap-Map
All POLAR points can be found on Zap-Map by using the network filter. This can be used on the desktop and mobile apps, and displays only those points available to use by POLAR customers.
POLAR also provides Zap-Map with a live network feed of points, helping to show the most up-to-date charge point information possible. This means Zap-Map can show if a charge point is in use or available, alongside the traditional reports indicating whether the unit is operational or out of order.
Accessing points on other networks
About Chargemaster POLAR
For Chargemaster POLAR customers, there are more than 2,000 charge points on Zap-Map, with around 4,000 connectors available – POLAR and Charge Your Car combined. The Luton-based company is one of the largest EV charge point manufacturers in the UK, with approximately 50,000 devices sold worldwide.
Founded in 2008, Chargemaster manufacturers home charge units and public fast chargers. The company also produces rapid chargers, with the flagship Ultracharger its most advanced device.
Chargemaster has official charging partner arrangements with BMW, Kia, Mercedes-Benz, Mitsubishi, Nissan, Renault, Tesla, and Toyota. The company is either able to easily arrange for home charge units to be installed for new customers of the above manufacturers, or in certain cases will provide free home charge points to buyers as part of the deal.