Join the EV conversation – click in the comment area in Zap-Chat below and post your thoughts or question to the Zap-Map community. You need to be registered to post.


Using Zap-Chat to update details on particular charge points is also possible, for example, to log a successful charge, update device status or add last mile information. The best way to do this is to locate the charge point on the desktop map or better still download the Zap-Map iOS/Android app.

Zap-Chat – Last 30 days – 30 March 2017






Successful charges



The chart above shows the number of unique number of posters and the total number of posts on Zap-Chat in the last 30 days. The successful charge figure indicates the number of happy experiences and the status updates cover the number of changes in charge point status, general comments or replies.

Top 10 Zap-Chat posters, March 2017

Updated directly from the database this is the list of the our star Top 10 contributors to Zap-Chat since release before Christmas 2015. Thanks to all and keep all the updates, comments and photos coming!

Running total of unique Zap-Chat posters

Showing the cumulative number of unique posters on Zap-Chat, the graph shows the increasing engagement of the EV community.

Take a look at our charging point statistics page for more information on the composition of the UK public charging network.

Add a new charge point

To add details on a new charge point which you either own or have come across, please go to the dedicated add a new charge point area .

Account FAQs

Got a question on your Zap-Map account? See if we can answer it here

Community rules

Take a look at our community rules here

Sign-up for weekly newsletter

To receive a digest of the latest news and issues in the world of electric vehicles and charging, sign-up for our weekly newsletter

Join us on Social media

Zap-Map is active on Twitter, Facebook and Google+, so come and join us.


24 comment on “Community

  1. Profile photo of bowiebexleybowiebexley

    Dorset query: I’m new to this; just getting a Mitsubishi PHEV. Does it really cost £4 each time you use Charge Your Car??? This is what Zap-Maps say; Charge Your Car say it’s 1200p, i.e. £12!!! Cheaper to use petrol! Help!

    1. Profile photo of Bryn the ecoBryn the eco

      Try coming to us in Wales. We have 3 ev charge points……never charged a guest………feed the points on 100% renewable energy, some of which we make……went carbon neutral 3 years ago…….. just so happens to be 2 commercial hydros within 200m
      So the zap map is a vast data base with a wide community of user. Beware the manufacturers data bases. Often they only highlight their own.

  2. Profile photo of TinmanTinman

    Subjects of interest
    Miles on a charge for all vehicles shown on new vehicles complete ####
    Zoe 130 as even Renault put in there own booklet it is 62 in winter 90 in summer when new
    Worse inaccuracy than non ev vehicles
    If charging is over priced it will effect sales
    Gm and tesla 2017 onward will change things? 200 miles on a charge

  3. Profile photo of Mackem LadMackem Lad

    Hello I’m newly joined to your community, and welcome the opportunity to share views, and to seek help. We will soon be taking delivery of a Golf GTE, our first venture into electric vehicles via a plugin hybrid. Looking forward very much to touring round the country over the summer. In preparation, I have studied various sites and maps of available EV charging point networks, and it seems to me that we’ll have to ‘join’ various organisations to obtain relevant cards to use the charging stations dotted round the country. Is this the situation, or is it possible to obtain a ‘generic’ card? At home the council have provided free access to charging points, including free parking. I’d be interested to know if a map exists of other councils who have done similar schemes.

    Any news on when there will be a Zap Map app for Windows phone please?

    Thank you.

    1. Profile photo of Melanie S (Zap-Map)Melanie S (Zap-Map)

      Hi Mackem

      Good luck with your Golf GTE – let us know how you get on!

      Afraid the public charging network is quite fragmented and there is no generic card available. Take a look at our public networks page which explains the key networks’ coverage and payment. You can also go to the main map and filter by network to see which are the main networks operating in the areas in which you tend to travel.

      Zap-Map for Windows is on the wish list but as there is a small user base, it has not yet made it onto the road map. We will take a look at this again over the summer.

      Thanks Melanie

      1. Profile photo of Mackem LadMackem Lad

        Thanks Melanie. I have registered with two networks. Ironically, my home city has free charging points which include parking, but I have had to join ‘Charge Your Car’ and pay fee for a card to do so.

        Will update you on progress, Big E day is 15th July!


  4. Profile photo of BeneficialBeneficial

    hi, I am planning a day out for my mother travelling from Sevenoaks to Elstead Surrey,and then to Findon near Worthing, back to Elstead and then on to Sevenoaks. I know I can do the Sevenoaks to Elstead run and back and can charge easily at her place. Have looked for the leg out to Findon and back to Elstead and made a few discoveries….The carpark chargers owned by Horsham council eg Billingshurst/Six Bells are not available to day trippers as you need to be an account holder. There is a car park at Horsham Waitrose which is owned by Waitrose and which is FREE to use. Open 7 days a week from 0730 – 2100 except Sunday from 100 – 1600..
    My question is does anyone have any ideas on how i can manage this trip?…ideally without sitting for hours in the charging car! I can get my charge upto 98 miles, and I am more than happy to sit and have lunch while it charges. If you are in the Sussex area your local knowledge would help. thank you.

  5. Profile photo of LeaftripFGB99LeaftripFGB99

    For information I travelled to Llandrindod Wells, in a borrowed Leaf 30kW car, and tried to recharge at The Little Chef at Builth Wells but they did not have a charging point,have never had a charging point, in spite of it being listed. Fortunately I managed to get a good charge at the Metropole Hotel in Llandrindod Wells where they only charged me £5, it would have been free if I was staying there, a good service. It is vital that valid charging points are the only ones listed on Zap Map!

  6. Profile photo of Mackem LadMackem Lad

    I have had my Golf GTE for 2 days, charging at home – more to test things out than necessity. Tried a public charging point, administered by ‘Charge my car’. Used the appropriate card and Type 2 cable. Problems! Not charging, and the display on the charging point said something about RCD? No green light on the socket on the car, but a connected graphic on the dashboard. Could it be a defective charging point, problem with the car, or a faulty lead? Or have I mismatched my car with the charging point. Details of charging point below:

    Charging Points
    Rating: 7kW 32A
    Supply: 1-phase AC
    Socket: Type 2 Mennekes

    Any suggestion appreciated.

  7. Profile photo of jonjon

    Haven’t clue whether this is the correct forum, but, everytime I install the app on my phone (Alcatel Pixi 4) it works fine for about a minute then all charge points disappear and I can’t post on the points info, It won’t let me log in. Every time I get a something went wrong type screen, or a reset my password. Thus far to day (Sunday,13th November,2016) I’ve downloaded and re-installed twice, had several attempts whilst at the actual charge point of posting info. As I am a perfectly normal, average, sane, sensible, quiet, never given to exploding, (my story and I’m sticking to it) sort of old feller, could you please help before the phone, Zapmap et al exit the Mitsubishi’s window at a great rate of knots? ;) Oh, and just in case, I logged on my home PC and did this post using exactly the same details I entered in the phone app :)

  8. Profile photo of WhatsnextWhatsnext

    I love Zap Map and it has been very useful to me, but I am surprised you put private companies with workforce only charging sites on the map. They must take up data room and just confuses us normal people looking for charging stations we can all access.

  9. Profile photo of Melanie S (Zap-Map)Melanie S (Zap-Map)

    Hi Whatsnext

    That is a good point – they should all be marked clearly with “restricted access” and you should be able to filter out by selecting “no restricted access” points but we will look into the issue and consider whether to set as a default not showing them on the map. It is not entirely straightforward as some of them do allow public access but we will ponder this point!


  10. Profile photo of Melanie S (Zap-Map)Melanie S (Zap-Map)

    Hi Delazzuro

    Take a look at the public networks page. Looking around Buckinghamshire looks like there are a mainly POD Point and POLAR points. Both of these are accessible by PAYG apps to try out, or you can get a subscription. If you are venturing further afield you are sure to need Ecotricity points – to access / pay you will need to download their app (£6 for 30 minute rapid charge). Let us know how you get on. Melanie

  11. Profile photo of danangdevilsdanangdevils

    Hi there, i’ve noticed Sainsburys in East Filton, Bristol has removed their 2 TESLA charge points and are increasing the amount of EV charge points! Does anyone know if they will be Leaf compatible charge points or only TESLA again?


  12. Profile photo of EcohoundEcohound

    I cannot get passed the welcome screen on the latest app update on my Samsung Galaxy, that was yesterday so today I checked for updates and loaded the latest update. However it is still the same.

    1. Profile photo of Melanie S (Zap-Map)Melanie S (Zap-Map)

      Hi Ecohound – sorry missed your comment – hoping this is now resolved? We updated the Android app so that the welcome screen scrolls so you should now be able to access the “Got it” button and move to the map. Let us know if still an issue. Thanks Melanie

  13. Profile photo of AlanAlan

    I am having trouble submitting photos with the Zap Map Chat. I choose the camera icon and I am asked if I want to use the camera or an existing photo. If I choose the camera option, I take the photo, choose save and then post but there is no photo posted. If I take the photo before using the Chat then choose Use An Existing Photo, the photo appears on the chat but is either upside down or on its side. Phone = Samsung galaxy S4, Android 5.0.1

  14. Profile photo of MickyMicky

    I have a small problem when using zap map on my iPhone. After I have selected a charge point (such as Hollyhedge -KT113DQ) and go to information, then the statement at the bottom of the page next to the “i” symbol is curtailed with dots and I am unable to read the whole sentence. No amount of clicking or trying to scroll seems to help.

    Can you advise?



  15. Profile photo of kobornkoborn

    Has anyone else had problems with Ecotricity since they swapped from RFID card to mobile app?

    The mobile app’s default method of identifying the charge point is by scanning the QR code. However, I’ve found that this is very flaky: takes several minutes of waving the phone in front of the machine for it to work. Newish HTC phone, and the lens is clean ;-)

    First time I gave up and used the “type the number in manually” option.

    Since then, they seem to have updated the app, so when you select this option the Android keyboard is not pulled up. Stuck!

    Very frustrating. Ecotricity aren’t interested, they wouldn’t even respond to a query.

    They used to be the only CP network I actually trusted to work, most of the time. Now they are way down the bottom.

    The whole trend to move to mobile app based systems is adding layers of complexity and unreliability that are not needed. Quite apart from the silly ban on using mobiles in petrol stations, how well would BP or Tesco do if you had to drive the pump from your phone?

Leave a Reply

© Copyright Next Green Car Ltd 2017