Thanks for visiting Zap-Map’s Terms and Conditions which has been updated to reflect changes in data privacy laws, specifically the General Data Protection Regulation (GDPR) in the European Union which takes effect on 25 May 2018.
In this policy, ‘Zap-Map Sites and Services’, also referred to as ‘Zap-Map’ and ‘Sites and Services’, refers to the following websites, mobile applications and data services operated by Next Green Car Ltd: ‘Zap-Map Websites’, also referred to as the ‘Websites’, [URL: http://www.zap-map.com], and ‘Zap-Map Applications’, also referred to as the ‘Applications’, [iOS/Android apps and related applications]. The use of terms ‘we’ and ‘our’ refer to Zap-Map Sites and Services, and ‘users’ refers to contributors and users of the information published on any of the Sites and Services.
While every effort has been taken to ensure that all the information provided by Zap-Map is correct, we do not accept any responsibility for the accuracy of information contained within the Sites and Services, nor for the consequences of any actions taken or not taken as a result of this information. We shall have neither liability nor responsibility to any person or entity with respect to any loss or damage caused, or alleged to be caused, directly or indirectly by the information contained within the Sites and Services.
In addition, we do not accept any responsibility for any loss, disruption or damage to any computer system that may occur whilst using Zap-Map or accessing linked websites included in the Sites and services. We do not guarantee uninterrupted availability of Zap-Map and cannot provide any representation that using the Sites and Services will be error free.
The information is provided on the understanding that Zap-Map is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the Sites and Services is provided on an ‘as is’ basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Sites and Services.
All rights reserved. Other than for the personal use, no part of Zap-Map Sites and Services may be reproduced, transmitted or utilised in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without written permission from Zap-Map.
All intellectual property of Zap-Map such as trademarks, trade names, patents, registered designs, database file structure, database headings, database content, charge point images, connector images and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Zap-Map.
By using the Sites and Services, users agree to respect the intellectual property rights of Zap-Map and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Sites and Services.
3. GENERAL USER CONTENT
Zap-Map Users may submit content, both comments and data, to the Zap-Map Sites and Services. Comments include text and images posted on Zap-Map discussion areas (including Zap-Chat) and emails; data includes information about location, performance and status relating to electric vehicle charging equipment and networks submitted via Zap-Map forms or provided via Zap-Chat or other mechanisms such as email or telephone.
While Zap-Map users (or the owner of the content) retain the copyright of the submitted content, by submitting content to Zap-Map, users are granting Zap-Map an unconditional, irrevocable, non-exclusive, royalty-free, fully transferable, perpetual worldwide licence to use, publish and/or transmit, and to authorise third-parties to use, publish and/or transmit user content in any format and on any platform, currently available or invented in the future.
For all content submitted to Zap-Map, users confirm that they have created that content, or have received permission from, or are authorised by, the owner of any part of the content to submit it to the Zap-Map site.
All user content submission on Zap-Map must also comply with our content policy. As the moderator, Zap-Map reserves the right to remove or modify any posts, or block members, we feel do not adhere to the following rules:
- Using on behalf of commercial organisations must declare this in their display name, which is editable in the user profile. While commercial posts are permitted with prior consent, Zap-Map reserves the right to delete or block commercial content, including any spam, which will be removed without notice;
- There shall be no privileges assigned to members commercial or otherwise;
- Text or visual material that is obscene, racist, discriminatory or violent or in any way deemed offensive is not permitted. Any material which constitutes harassment, defamation, abuse or is linked to a political or pressure group is also strictly prohibited;
- Other than posts by Zap-Map (Admin), all opinions expressed by users should not be considered to represent the views of Zap-Map. Users also agree that Zap-Map has no obligation to review or edit any content posted by a user on Zap-Map.
We have implemented technical safeguards to protect personal information entering the public domain via user contributions submitted on or to Zap-Map in the form of Zap-Chats, general comments, contributions to discussions, and/or messages to other users. For example, all posts are moderated, and all Zap-Chat images and text are scanned before publishing and vehicle registration marks (VRMs) removed wherever possible using automated visual processing.
Zap-Map, or authorised third parties, reserve the right to cut, crop, edit or refuse to publish users’ content at their sole discretion. Zap-Map may remove user content from the Sites and Services at any time.
4. ZAP-HOME AND ZAP-WORK
Charge point owners who display their charge point information on the Zap-Home or Zap-Work networks do so with the understanding that they agree to provide access to (or ‘share’) the charge point with other registered Zap-Map users under restricted access which is specified by each charge point owner for each charge point device submitted.
The provision of access to Zap-Home of Zap-Work chargers is made solely at the discretion of the charge point owner and any contractual or financial agreement to use the charge point is made between the charge point owner and the user; Zap-Map is not party to this agreement and the agreement between the charge point owner and the user confers no benefits, rights or obligations whatsoever on Zap-Map.
For avoidance of doubt, both charge point owners and users share and/or use Zap-Home or Zap-Work charge points at their own risk. Under no circumstances is Zap-Map liable is any way for indirect, special, or consequential damages including any loss of business, revenue, profits, or data arising from the sharing or use of any Zap-Home or Zap-Work charge point.
By submitting this content, home charge point owners agree that their charge point location, charge point name, charger type and number of connectors will be displayed on all Zap-Map Sites and Services and will be visible by all Zap-Map users, including those who are not registered users. In addition, home charge point owners agree that their full address details, contact email, contact telephone number, charge time availability, use of cables, access to the property, optional payment fee and optional PayPal.Me details submitted will be displayed on Zap-Map Sites and Services and will be visible by all Zap-Map users who have a registered account.
By submitting this content, workplace charge point owners agree that the charge point location, charge point name, charger type, number of connectors, full address details, contact email, contact telephone number, charge time availability, use of cables, access to the property, optional payment fee and optional PayPal.Me details will be displayed on all Zap-Map Sites and Services and will be visible by all Zap-Map users, including those who are not registered users.
By logging in to their registered Zap-Map account, charge point owners are able to edit and update their Zap-Home and Zap-Work details at any time, with changes immediately deployed across the Sites and Services. By adding their charge points to the Zap-Home and/or Zap-Work network, charge point owners agree to keep their charge point, contact, access and payment information up to date, and to inform Zap-Map directly if their charge point is no longer available or decommissioned, or if they wish their charge point to be removed from our Sites and Services.
Zap-Pay is a service provided by Next Green Car Ltd that allows users of Zap-Map Sites and Services to pay for, and gain access to, electric vehicle charging services on participating charging providers (or branded networks). All charging devices on participating providers (or branded networks) which accept Zap-Pay are clearly marked within the Zap-Map app (and other Zap-Map mapping products) within the information provided about each charging device.
The payment system operates using instant payments on a pay-as-you-go basis and all payments are made through our payment processor Adyen (https://www.adyen.com). At present, no subscription services are offered by Zap-Pay. At no time does Zap-Map store user’s card details which are all handled by the payment processor Adyen, which is fully compliant with all aspects of the Payment Card Industry regulations. For more info visit: https://www.adyen.com/platform/certifications.
Each charging session and payment transaction is made on a per-use basis. Please note that all payments made through Zap-Pay are pre-authorised with a £10 charge to validate the card and that funds are available in the user’s account. The pre-authorisation amount may show on your account before the final amount is settled. Once the charging process has completed successfully, the final amount is then charged to the user’s card and the pre-charge refunded.
For all queries about payments and to claim a refund, refer to our Zap-Pay Refund Policy.
6. USERS UNDER 13 YEARS OF AGE
As GDPR has additional safeguards for the protection of children’s personal data, Zap-Map does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account on any of Zap-Map Sites or Services.
Under our Terms and Conditions, from 25 May 2018, children under 13 are only permitted to use Zap-Map as anonymous users and must not provide any personal information and must ensure that their devices are set to block the transmission of all personal data including the devices IP address and location information.
If you believe that a child has provided us with personal information, please contact us at email@example.com. If we become aware that a child under age 13 has provided us with personally identifiable information, we will immediately remove the data from our databases.
By registering on Zap-Map Sites and Services, users agree to be responsible for maintaining confidentiality of their username and passwords and to notify Zap-Map immediately if they become aware any unauthorised use of their or any other user’s username and/or password.
If, for any reason, Zap-Map believes that a user has not complied with these Terms and Conditions, or believe that the account is spam, we may, at our sole discretion, cancel the user’s access to the registration areas of Zap-Map immediately and without prior notice.
Zap-Map may terminate a user’s registered account, at the company’s sole discretion, by emailing the user at the email address provided on registration stating that the agreement has terminated.
8. THIRD PARTIES
Zap-Map Sites and Services may contain hyperlinks to websites operated by other parties. Zap-Map does not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content.
Mention of third party products, services, companies and websites on Zap-Map is for informational purposes only and constitutes neither an endorsement nor a recommendation. We assume no responsibility with regards to the selection, performance or use of these third party products or services.
The Sites and Services may include material submitted by charge point installers and other third parties. Zap-Map excludes all liability for any illegality arising from or error, omission or inaccuracy in such material.
Zap-Map publishes advertisements placed by third parties to advertise their charging point equipment and other goods and/or services. We do not own the charging points, goods and/or services advertised for sale on our Sites and Services and have no liability for these goods or services or for any losses that users may incur as a result of purchasing a charging point, goods and/or any services advertised by third parties.
If a user chooses to purchase a charge point, goods and/or services advertised for sale by third parties on our Sites and Services, the contract will be between the user and the third party advertiser and not with Zap-Map.
Zap-Map reserves the right to demand that third parties that are linking to Zap-Map Sites and Services remove the URL link at any time.
9. LIMITATION OF LIABILITY
Zap-Map will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to use of the Sites and Services.
Zap-Map reserves the right to change any part of the Terms and Conditions without notice and use of the Sites and Services will be deemed as acceptance of the Terms and Conditions. Zap-Map advises users to check the Terms and Conditions at regular intervals. Zap-Map has complete discretion to modify or remove any part of the Sites and Services without warning or liability arising from such action.
If any provision of the Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
12. GOVERNING LAW AND JURISDICTION
The Terms and Conditions will be governed by the laws of England and any user of the Sites and Services hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.
13. ACCEPTANCE OF TERMS
Users agree not to use the Sites and Services for illegal purposes and will respect all applicable laws and regulations. Users agree not to use Zap-Map in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Sites and Services. Users also agree not to compromise the security of the Sites and Services or attempt to gain access to secured areas or sensitive information.
Users agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by Zap-Map arising from any infringement of the Terms and Conditions set out herein.
14. CONTACT INFORMATION
Zap-Map is owned and operated by Next Green Car Ltd, publisher of www.nextgreencar.com.
If you have any queries about these Terms and Conditions, please contact us via email at firstname.lastname@example.org, by phone on 0117 929 8855, or write to: Next Green Car Ltd & Zap-Map, Unit 66 Spike Island, 133 Cumberland Road, Bristol BS1 6UX. Mark your email or letter T&Cs Information Request.
15. ABOUT THESE TERMS AND CONDITIONS
Any changes we may make to our Terms and Conditions in the future will be posted on this page and, where appropriate, notified to you. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of any of our Sites and Services.
This Terms and Conditions only cover Zap-Map Sites and Services. Any other websites that may be linked to by the Zap-Map Sites and Services are subject to their own policy, which may differ from Zap-Map’s Terms and Conditions.
Policy last updated: January 2020