Frequently Asked Questions

Electric vehicles and EV charging can at first appear very confusing. Below we answer the most frequently asked questions about using the map, route planner, account features, electric vehicles and EV charging.

Zap-Map FAQs

faqs

How to I use Zap-Map?
Where does Zap-Map data come from?
What do Zap-Map’s markers mean?

Route planner FAQs

faqs

How do I plan a route on Zap-Map?
Can I delete my route plan?
How do I plan a return journey?

EV charging FAQs

faqs

How do I charge my EV?
Where can I charge my EV?
How do public charge points work?

Account FAQs

faqs

How to I register with Zap-Map?
How do I add an EV to my profile?
What is Zap-Home?

Electric vehicle FAQs

faqs

What is an electric vehicle?
How do I know an EV is right for me?
What EVs are available?